Common Questions

What if we just say yes to everyone?

That may feel safe, but it’s risky. Fake service animals can disrupt your business and alienate real teams. We teach staff to engage legally and handle disruptions confidently.

Do we need documentation?

No. ADA allows only two questions. We train your team exactly what to ask and what not to ask.

How long does it take?

Most audits and training complete within 1–2 weeks.

What about new hires?

Premium includes refreshers so standards stick as your team changes.